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Terms of Use

Last updated: September 2026

These terms and conditions apply when you use motorcycleproducts.co.uk or place an order with Motorcycle Products Limited.

Our Delivery Terms, Returns Policy and Privacy Policy also apply and form part of these terms.

About us

This website is operated by Motorcycle Products Limited, registered in England and Wales under company number 04356406.

Registered office: Motorcycle Products Limited, 29 Old Grammar Lane, Bungay, NR35 1PU, United Kingdom.

VAT registration number: GB 594 8869 56.

Using this website

You may use this website for lawful personal or business purposes. You must not misuse the website, attempt to gain unauthorised access, introduce malicious software or interfere with its operation.

We take reasonable care to keep the website available and accurate, but we cannot guarantee that it will always be uninterrupted or free from technical errors.

Copyright and intellectual property

Unless otherwise stated, the text, design, code, images, photographs, videos and other original content on this website belong to Motorcycle Products Limited or are used with permission.

You may view and print pages for your own personal use. Content must not be copied, reproduced, republished, distributed or used commercially without our prior written permission.

Manufacturer names and OEM numbers

Motorcycle manufacturer names, model names, trademarks and genuine OEM part numbers are used for identification and reference purposes only.

The use of a manufacturer’s name or OEM number does not mean that a product is manufactured, approved or endorsed by that manufacturer unless the product description specifically states that it is a genuine OEM product.

Product information and compatibility

We take reasonable care to ensure that product descriptions, specifications, photographs, measurements and fitment information are accurate. Product packaging and minor cosmetic details may occasionally differ from the images shown without affecting the product’s specification or suitability.

Please check the product description, measurements and listed fitments carefully before ordering. Previous modifications to a machine may affect compatibility. If you are uncertain, please contact us before placing your order.

Nothing in this section affects your rights where goods are faulty, not as described or incorrectly supplied.

Brands and substitutions

Unless a product is expressly described as genuine OEM, the brand shown or named is the brand normally supplied but may vary according to availability. Any alternative will be compatible with the listed fitments and of equivalent or higher specification and quality, at no additional cost. If you require the exact brand shown, please contact us before ordering.

Prices and payment

Prices include VAT at the applicable rate where VAT is payable. UK VAT is removed for eligible customers outside the UK once they are logged in.

Delivery charges and the total amount payable are shown during checkout before the order is completed.

Payment must be received in full before an order can be accepted or dispatched. Payment may be made using the methods offered during checkout.

Placing and accepting an order

When you place an order, you are making an offer to purchase the goods shown in your basket.

An automated order acknowledgement confirms that we have received your order. It does not mean that the order has been accepted.

We accept your order when we send confirmation that the goods have been dispatched. If goods from the same order are dispatched separately, acceptance for each item takes place when its dispatch is confirmed.

Payment may be taken before the order is accepted. If we cannot accept all or part of an order, any payment taken for the affected goods will be refunded promptly.

Orders we cannot accept

We may refuse or cancel all or part of an order before acceptance if:

If we cannot accept an order, we will notify you and refund any payment taken for the affected goods.

Delivery

Delivery options, charges, dispatch information, separate orders, split deliveries, international shipping and delivery restrictions are explained in our Delivery Terms.

All delivery dates and timeframes are estimates and are not guaranteed.

Ownership and risk

You become responsible for the goods when they are delivered into your physical possession or to a person you have identified to receive them.

Ownership of the goods passes to you once we have received full payment and the goods have been delivered.

Cancellations and returns

Your rights to cancel an order, return unwanted goods or request a remedy for faulty or incorrectly supplied goods are explained in our Returns Policy.

Nothing in these terms limits or excludes your statutory consumer rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 or the Consumer Rights Act 2015.

Faulty or incorrectly supplied goods

Goods must be of satisfactory quality, fit for their intended purpose and as described.

If goods are faulty, damaged or incorrectly supplied, please contact us as soon as reasonably possible with your order number and details of the problem. We may ask for photographs or other reasonable information to help us assess the issue.

Depending on the circumstances and your legal rights, an appropriate remedy may include a repair, replacement, price reduction or refund.

Any manufacturer’s warranty is provided in addition to your statutory rights and does not replace or restrict them.

Installation and use

All products must be installed and used correctly. Safety-critical, electrical and mechanical components should be fitted by a suitably qualified mechanic or technician and in accordance with the manufacturer’s instructions.

Always follow the product manufacturer’s fitting, maintenance and safety instructions.

We are not responsible for damage caused by incorrect installation, misuse, unauthorised modification, accident, neglect or normal wear and tear. This does not affect your rights where the goods themselves are faulty or not as described.

Our responsibility

Nothing in these terms excludes or limits any liability that cannot lawfully be excluded or limited, or affects your statutory consumer rights.

We are not responsible for any loss or damage caused or increased by incorrect installation, misuse, unauthorised modification, neglect, failure to follow the manufacturer’s instructions or failure to take reasonable steps to prevent further damage.

Personal information

We use personal information in accordance with our Privacy Policy. Information may be shared with our suppliers, payment providers and delivery companies where necessary to process and deliver an order.

Changes to these terms

We may update these terms when our services, business practices or legal obligations change. The terms applying to an order will normally be those published on the website when the order was placed.

Governing law

These terms and any contract between us are governed by the laws of England and Wales.

If you are a consumer living elsewhere, you retain the benefit of any mandatory consumer protections that apply where you live and may bring proceedings in the courts available to you under applicable law.

Contacting us

If you have a question about these terms or an order, please use our Contact Us page.