Due to COVID-19 any of our delivery services delivered late will no longer receive refunds. *Read more  

Delivery Terms

By placing your order you understand and agree with this statement and our other current terms and conditions

Split Orders

Delivery of your order if more than one item may arrive separately (two deliveries), this may happen because one source has no stock and we have purchased item/s from elsewhere. However your order will still dispatch on the same day and will be delivered to your delivery address shortly after the other has arrived.

Prices

You can easily check your shipping rate by adding items to your cart and using the shipping calculator. All prices shown on this website for goods and shipping include VAT at the current rate where applicable.

Payment for goods and shipping can be made by credit or debit cards, PayPal, cheque, postal order or cash. Title of goods shall not pass to the buyer until paid for in full.

We do not dispatch on weekends

We do not dispatch on weekends, public or bank holidays. We deliver six days a week from Monday to Saturday.

Not Going to Be In?

For all services that require a signature and you are likely to be out and wish us to leave your goods with a neighbour or in a safe place, you must state this in the comments box when placing your order. If you request your parcel to be left round back, in garage, in porch or anywhere without a signature, we will not be held liable should your parcel be lost or stolen. This will not apply to our standard delivery service that may not require a signature as we cannot give Royal Mail special instructions.

What Happens If You Miss Delivery of Your Order When It's a Timed, Next Day or Saturday Delivery Service?

If a courier or Royal Mail failed to deliver or attempt to deliver on the day, they will attempt delivery again the following working day or as soon as possible and we will give a refund on the extra paid for our next day or Saturday delivery service. We will not be liable for any compensation or expenses which you may suffer as a result of our inability to deliver or for the actions or failure of any third party to carry out their contractual obligations. Timed deliveries that fail to show will obviously be refunded the total shipping fee and will be fully refunded for the goods if no longer required. Any refund may be refused if we do not have full and correct address details or telephone number.

Please Note: That due to COVID-19 (Corona Virus), any of our delivery services may be delivered later than requested and that we shall no longer be able to give refunds in part of or in full.

UK Shipping

Once we have confirmed your order and received payment for the goods, your order will be dispatched. Standard delivery can take 1 to 3 days but no more than 5. Please contact us if your order has not arrived within a short time.

Next Day Delivery: Cut-off time for this service is 14:00 hrs Monday to Thursday latest.

Timed Delivery: Cut-off time for this service is 14:00 hrs Monday to Thursday latest.

Saturday Delivery: Cut-off time for this service is 14:00 hrs Friday latest.

Cut-off means the latest time and day that you can place your order for same day dispatch.

If a courier attempts delivery at a residential address and no one is available they may deliver to an access point, local shop or post office. The courier should advise by card, SMS or email.

You can order as many items as you like in one order for the same fixed rate. Parcels are sent via Royal Mail or courier. Most parcels will require someone be present to sign for packages.

Should any part of your delivery address be incorrect and your order is delivered elsewhere, only you are responsible for any loss you incur as a result so please ensure that you have entered all your details correctly.

If your order is refused for any reason by the occupier on delivery to the delivery address given, you will be liable for our full costs. These costs will include the amount it costs us to send the goods to you and any other costs we incur in the return of the goods to us.

Adverse Weather Conditions and Corona Virus (AWC's)

AWC's may delay any of our delivery services. AWC's are beyond our control. We cannot be held responsible for delays due to AWC's and ask you to please be patient as your goods will arrive as soon as possible.

No refunds or compensation will be given for late delivery of goods due to AWC's. These terms apply to ALL of Motorcycle Products delivery services.

Shipping Overseas

Please contact us with part numbers and quantity of items required if your country is not listed for a shipping quote.

Products containing fluids like oil, paint or any hazardous materials and aerosols including batteries cannot be shipped overseas other than to most parts of Europe.

Any questions please contact us via the Contact Us page or email info@motorcycleproducts.co.uk