Delivery Terms

By placing your order, you understand and agree with this statement and our other current terms and conditions.

You can easily check your shipping rate by adding items to your cart and using the shipping calculator after you select your area or country. All prices shown on this website for goods and shipping include VAT at the current rate where applicable.

VAT (Tax) at 20% is removed for outside of the UK customers once logged in.

Payment for goods and shipping can be made by credit and debit cards or PayPal. Please contact us if you wish to pay by cash, postal order, or cheque.

UK Delivery

We offer these services to UK Mainland customers Monday to Friday, all rates include VAT

However please note that none of these services are guaranteed and during the Covid pandemic no refunds in part or full are granted on any service that fails to deliver on time.

Orders placed after 1.00pm on a Friday will dispatch on the following Monday however if it is a public or bank holiday it will be dispatched on the next working day which does not include weekends.

Latest time to order for dispatch same day from Monday to Thursday is 2.30pm but this does not include public or bank holidays.

UK mainland delivery charges are set at a fixed rate currently at £4.90 so even if you order a container load of ten batteries or just an oil seal, delivery charge is the same unless you select a special service. These will all be tracked and signed for by courier or post. Other “out of area” places such as Islands and Scottish Highlands may pay more for delivery as these are restricted to use a standard service set by the courier. We cannot yet use Royal Mail as one of our largest suppliers put a hold on this service due to a significant loss or parcels in the early stages of the current Covid pandemic, hopefully this will change soon.

Motorcycle Products are online only, we do not hold any stock, all our products are sent directly via one (or two if we must split an order) of our suppliers using one of their shipping methods.

A signature on receipt of parcel or other method will be used by the carrier for proof of delivery on all orders. If you have provided a valid email address in your account with us, some of our couriers will send you regular delivery status update information.

Split Orders

Delivery of your order if more than one item may arrive separately (two deliveries), this may happen because one source (supplier) has no stock and we have purchased item/s elsewhere. However, your order will still dispatch on the same day and will be delivered to your delivery address shortly after the other has arrived.

Not Going to Be in?

For all services classed as tracked and signed, and you are likely to be out and wish us to leave your goods with a neighbour or in a safe place, you must state this in the comments box when placing your order. We cannot ask any carrier to telephone you just before delivery so please do not request it. Always a good idea to leave a note on your door else your parcel could end up at a local pick-up point such as a post office.

Fails to Deliver

If any carriers fail to deliver or attempt to deliver on the day and there is no recipient available, they will attempt delivery again the following working day or as soon as possible. If there is any further delay, please contact us. We will not be liable for any compensation or expenses which you may suffer because of our inability to deliver or for the actions or failure of any third party to carry out their contractual obligations. If your order is refused for any reason other by the occupier on delivery to the delivery address given, you will be liable for our full costs. These costs will include the amount it costs us to send the goods to you and any other costs we incur in the return of the goods to us. This does not apply to special delivery services that fail to show on time and if no longer required which can be refused by the buyer and returned to sender. Any refund may be refused if we do not have full and correct address details or telephone number.

Adverse Weather Conditions and COVID-19 (AWC's)

AWC's may delay any of our delivery services. AWC's are beyond our control. We cannot be held responsible for delays due to AWC's and ask you to please be patient as your goods will arrive as soon as possible.

No refunds or compensation will be given for late delivery of goods due to AWC's. These terms apply to ALL of Motorcycle Products delivery services.

Shipping Overseas

Import duties, taxes and charges are not included in the item price or shipping charges.

These charges are the buyer’s responsibility and will normally be collected by the delivery company or when you pick the item up.

Please check with your countries customs office to determine what these additional costs will be prior to purchasing.

Products containing fluids like oil, paint or any hazardous materials and aerosols cannot be shipped overseas, you will receive a warning if this is the case when you attempt to add item to your cart.

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